Issue with Automation - Degraded system performance

Incident Report for Open Research Calendar

Postmortem

Hit the X API rate limit for creating posts.

Posted Nov 27, 2024 - 11:14 UTC

Resolved

Maintenance period will resolve this issue by 12:00UTC Today.
Posted Nov 27, 2024 - 11:14 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 27, 2024 - 11:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2024 - 11:10 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 26, 2024 - 20:08 UTC

Identified

Automation hit API Rate Limit for X. Reset in 24 hours.
Posted Nov 26, 2024 - 19:31 UTC

Investigating

We are experiencing an issue with our automations. Please continue to submit events as normal, all will be processed once resolved.
We are currently investigating the issue and hope to resolve the problem as soon as possible. Updates will be posted here.
Posted Nov 26, 2024 - 15:49 UTC
This incident affected: Website Services (Main Website), Automation (Automation Engine, Add Events, Edit Events, Report Events), and Database (Database).